Every customer answered well.
Archon drafts replies from your help notes and past answers, brings you what needs a person, and keeps answers current in the Library. Nothing is sent until you say yes.
- Faster first repliesA draft waiting for every new conversation.
- One answer, from the LibraryReplies drawn from what the Library holds.
- Bugs that reach engineeringFiled with the steps and the account.
What comes back
Every conversation has a reply waiting.
Drafted from your help notes and past answers, in your voice. You read, change and send.
More you can hand off.
What did customers ask about most this week?
See what keeps coming up
It reads the week's conversations and tells you the questions customers ask most.
Add today's refund answer to the Library.
Answers kept current
Ask Archon to add a new answer to the Library. Each entry shows its owner and when it was last confirmed.
File this as a bug in Linear with the steps to reproduce.
Bugs to the right place
It turns a customer's report into an issue, with the steps and the account filled in.
An agent for the standing job
A support desk
Make an agent that drafts a first reply to every new conversation.
Every agent is looked after by a person, uses only the tools you give it, and its work waits for approval.
Works with what you use.
Connect a tool for yourself or share it with everyone. Archon asks before it changes anything through it.
- Intercom
- Help Scout
- Gmail
- Linear
- Jira and Confluence
- Notion
- Stripe
- See every connector
You stay in charge.
- Asks firstBefore sending, publishing, buying, deleting or widening access. An action you can't undo is asked every time.
- Sees only what you canEach person's Archon reads only what that person can. Rooms keep their own permissions.
- Every step on the recordWhat it read, did and changed, for the person the Work is for.
Questions.
Does it reply to customers on its own?
No. It drafts each reply, and sending is asked first. You can change a draft or write your own.
Does it work with our help desk?
Intercom and Help Scout today. Connect yours, and Archon reads conversations and help articles and drafts replies for you to send.
How does it know how we work?
From your Library, rooms, work and connected tools. Each person's Archon can access only what that person can.
What does it cost?
Nothing during the beta. When plans start you pay for people, never for agents, and we will write a month before any plan starts.